Reference

How straightslate Handles Your Personal Information

We built this policy to be readable, not just compliant. When you open an account, add a payment method like PayPal or Venmo, or browse our lobby, we collect certain information — and this page tells you exactly what, why, and how long we…

No data sold to third partiesAccount-level encryptionPayPal & Venmo transaction privacyRight to request deletionUS-focused data handling

Explore the Lobby Read FAQ

What We Collect and Why We Use It

straightslate Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect your name, email address, date of birth, and the state you're in — because access depends on local law. If you fund your account through PayPal, Venmo, or a Play+ prepaid card, we receive transaction confirmation data from those

1
payment rails; we do not store your full PayPal or Venmo credentials on our servers. We also collect device identifiers and session data when you log in from a phone or desktop, which helps us detect unauthorized access and keep your account wallet secure. Cookies and
2
similar tracking tools record which pages you visit inside our lobby so we can surface relevant content faster on your next visit. You can limit non-essential cookies through your browser settings at any time. We do not sell your personal information to advertisers or unaffiliated third
3
parties. When identity verification is required — for example, before your first withdrawal — you may be asked to submit a government-issued ID; that document is processed through a verified identity service and is not retained on our platform beyond the verification window. Retention periods vary
4
by data type: transaction records are kept as long as legally required; session logs are purged on a rolling schedule. If you close your account, we delete non-essential data within the period set by applicable state and federal requirements.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Send your request through live chat inside your account dashboard, use the email address listed on the contact page, or submit a written request through the in-app help center. We aim to acknowledge every privacy request within two business days and resolve it within the window required by applicable law.

HOW WE PROTECT IT

Data Security and Account Privacy Standards

We use encryption in transit and at rest across your account wallet, payment records, and personal profile. Our security controls are reviewed regularly, and any suspected unauthorized access triggers an automatic account lock with an email alert sent to your registered address. These measures apply whether you connected via PayPal, Venmo, or Play+.

Encryption at Rest

All stored account and payment data — including your Play+ prepaid activity and Venmo references — is encrypted using current industry-standard protocols, not just data moving between servers.

Cookie Controls

We separate essential cookies from analytics and preference cookies. You can adjust your non-essential cookie settings from your browser or through the cookie banner on your first visit.

Retention Policy

Transaction records are held as long as state and federal law requires. Session logs rotate on a regular schedule. When you close your account, non-essential personal data is removed within the legally required window.

Identity Verification

When a withdrawal triggers an ID check, your document goes through a third-party verification service. We receive a pass or fail status only — the document image is not stored on our platform beyond that session.

Common Questions About Your Privacy at straightslate

These are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If something isn't covered here, live chat is the fastest path to a direct answer.

No. We do not sell your personal information. Data is shared only with payment processors like PayPal, Venmo, and Play+, or with identity verification services, strictly to operate your account.

Open a live chat from your account dashboard or use the in-app help center form. Verify your identity when prompted, and we'll compile your data within the timeframe required by applicable law.

Yes. Submit a deletion request through live chat or email support. We will remove non-essential data after confirming your identity; some records must be kept for the period required by state or federal law.

We receive transaction confirmation and a reference ID from PayPal or Venmo. Your full wallet credentials, passwords, or linked bank details are never visible to us or stored on our servers.

Essential cookies keep your session active and your account wallet accessible. Analytics and preference cookies are optional — you can turn them off through your browser settings or the cookie banner.

Contact support immediately through live chat. We will lock your account, review access logs, and send a status update to your registered email address while the investigation is open.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Appstraightslate App InfoBronco Slots

How straightslate Handles Your Personal Information

How to Reach Us About Your Data

Data Security and Account Privacy Standards

Encryption at Rest

Cookie Controls

Retention Policy

Identity Verification

Common Questions About Your Privacy at straightslate

01 Does straightslate sell my personal data to third parties?

02 How do I request a copy of the data you hold on me?

03 Can I ask straightslate to delete my account data?

04 What information is collected when I pay with PayPal or Venmo?

05 How does straightslate use cookies on the site?

06 Who do I contact if I think my account data was accessed without my permission?

Privacy Policy

Related pages

Related pages